Terms And Conditions

Payments & Discounts

Payments for all orders are due in full no later than 30 days after the date of delivery, unless otherwise specified. If a balance is paid in full within 10 days of delivery, then a 2% discount is applied. We’ll go by the date on the check to determine eligibility. If a payment is past due for 45 days, a 5% late fee will be accrued, and delinquent after 60 days unless otherwise specified.

Returns and Replacements

All orders are non-refundable unless an error has occurred on our part. If an error does occur, we will replace any honey that clearly doesn’t meet Gourmet Honey Company standards. Our most common issue, though rare, is honey that crystalizes on the shelf. Crystalized honey is still perfectly edible and can be heated back to a liquid state (see our FAQ page). In the event that this happens on your shelf, we will replace the sugared honey with fresh, liquified honey. Returns and replacements are determined on a case-by-case basis.

Customer Privacy

At Gourmet Honey Company, we are the sole owners of the information that is collected by our website. Whether you are creating an account or using our checkout processing system, we collect only the information that allows us to better service you, the customer. We only have access to the information you provide to us via our contact forms, account creation, checkout system, email, or in person. We go to great lengths to protect the information you provide to us by using sophisticated encryption technology. We will never sell or rent your information to an outside third party.

We may use your email address to contact you about new specials, products, and services, or changes to our privacy policy. If you would like to opt out of future emails, you can simple go to the bottom of the email and click “unsubscribe.” You will always receive an email as confirmation of your order.

If you have any questions regarding the privacy of your information, you are welcome to contact us.

(731) 727-9195 or 731-925-8538

1235 Jade Rd.
Savannah, TN 38372
ATTN to John Rich